Terms & Conditions
Effective Date: September 6, 2024​
Welcome to Willow & Ash Decor Co.! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
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1. General
These Terms & Conditions govern your use of our website and services, including browsing, purchasing products, and engaging with our content. By using this website, you agree to adhere to these terms, as well as all applicable laws and regulations.
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2. Use of Website
You may use the Willow & Ash Decor Co. website for lawful purposes only. You agree not to:
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Use the website in any way that violates local, state, or federal laws.
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Interfere with the security, functionality, or performance of the website.
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Attempt to gain unauthorized access to any portion of the website or other systems or networks.
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Use the website to transmit any harmful, offensive, or inappropriate content.
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3. Product Availability and Pricing
All products listed on the website are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.
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Pricing: We strive to ensure the accuracy of product pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed for products with incorrect pricing.
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Sales Tax: Applicable sales tax will be added to the total price of your purchase based on your location.
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4. Orders and Payment
When you place an order through our website, you agree to provide accurate and complete information. All payments are securely processed through third-party providers. By submitting your payment details, you authorize us to charge your selected payment method for the total amount of your purchase, including any applicable taxes and shipping fees.
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Order Confirmation: Once an order is placed, you will receive a confirmation email. If there are any issues with your order, we will contact you via email or phone.
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Order Cancellations: We reserve the right to cancel or modify any orders due to product availability, pricing errors, or suspected fraud.
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5. Shipping and Delivery
We strive to process and ship orders promptly. Shipping times may vary depending on your location and the availability of the items. Once an order is shipped, we are not responsible for delays caused by the carrier or customs. Shipping costs and estimated delivery times will be provided at checkout.
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6. Return and Refund Policy
All sales are final. We do not offer refunds, exchanges, or returns on any products purchased, unless a product is damaged or defective upon receipt.
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order at willowandashdecor@yahoo.com. We will provide instructions for returning the item and offer a replacement or store credit.
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7. Custom and Personalized Items
We offer custom and personalized items, which are non-refundable and final sale. These items are made to order and cannot be canceled once production begins. Details about custom products will be posted on our website and social media platforms.
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8. Intellectual Property
All content on the Willow & Ash Decor Co. website, including text, images, logos, and designs, is the property of Willow & Ash Decor Co. and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written permission.
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9. Limitation of Liability
Willow & Ash Decor Co. is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchase of products, including but not limited to lost profits, data loss, or personal injury. This limitation of liability applies to the fullest extent permitted by law.
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10. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only. We are not responsible for the content or practices of any third-party websites, and your use of such websites is at your own risk.
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11. Privacy Policy
Your use of the Willow & Ash Decor Co. website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
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12. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be posted on this page with the effective date. Your continued use of the website following any changes constitutes your acceptance of the updated terms.
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13. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts located in Shawano, WI.
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14. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Willow & Ash Decor Co.
512 N. Main Street, Shawano, WI 54166
Email: willowandashdecor@yahoo.com
Phone: 715-201-0221